Terms of use

These terms apply to your use of Nisaba (the website nisaba.site, the web app and the browser extension) by consumers and businesses. Your contracting party for the use of Nisaba is FluxonLab, Çağrı Bozgeyik, Arndtstraße 68, Tür 3, 1120 Wien, Austria.

Customers with a billing country in the EU conclude the contract for paid services with us; Stripe processes the payment for us. With a billing country outside the EU you buy through Stripe Managed Payments: the seller (merchant of record) is then Link, a Stripe service, whose terms also apply to the purchase; these terms apply to your use of Nisaba. You choose your billing country in the order step.

Different terms of a customer apply only if we expressly agree to them.

Nisaba is a web application for saving, organizing, searching and asking questions about bookmarks and web page content. It includes a browser extension for Chrome, import and export functions, workspaces and optional AI features. The scope of features is as described on the website when the contract is concluded.

Nisaba needs an internet connection. The web app is not a complete offline library. We do not guarantee the result of individual AI outputs (see section 9).

You need an account to use Nisaba. Please give truthful details and keep your credentials secret. Activity under your account is attributed to you unless you are not responsible for the access and report misuse to us without delay.

For paid services, minors need the consent of their legal guardians.

Free: free of charge and without a time limit. Free includes saving, importing, reading, highlights, keyword search, the mindmap and export; the number of bookmarks is not limited by the plan. Search by meaning is an AI feature: it is available while you have AI credits, and a search whose results are ranked by AI uses credits (section 9). Keyword search always works. Each account receives 200 AI credits once, at sign-up. These credits do not renew monthly. Uploaded files and saved page copies can use 500 MB of storage space in total.

Free limits: workspaces: 3 in addition to the default “Inbox” workspace (archived workspaces count); publicly shared workspaces (public link, optionally with an RSS feed): 1; automation rules: 3; RSS feed subscriptions: 3; history of open tabs: the snapshots from the last 30 days are shown; broken-link checks: not automatic, one link at a time when you ask for it.

Pro: €6.99 per month or €59 per year. Pro has none of Free's limits: workspaces, public shares, automation rules and RSS feeds are bounded only by the technical caps in section 8, every stored snapshot of the history of open tabs is shown, and Nisaba checks your links automatically at regular intervals and lists broken links in a report. Pro also includes 2,000 AI credits per month: every month, counted from the start of your subscription, your balance is set back to 2,000 credits. Unused credits do not carry over to the next month. With Pro, uploaded files and saved page copies can use 10 GB of storage space in total. If you did not ask, when ordering, for Pro to start during the 14-day withdrawal period, you receive the AI credits only once that period has ended (see the withdrawal notice).

Trial: you can try Pro once for 14 days, free of charge and without giving payment details. During the trial you receive 500 AI credits once, on top of your remaining balance, instead of the monthly Pro credits; the storage space and everything else are the same as on Pro. When it ends, your account switches to Free automatically and your AI credit balance is limited to at most 200 credits. No payment obligation arises and no data is deleted.

Limits and your data: the Free limits only stop you from creating or switching on new items above a limit. So when the trial or Pro ends, nothing is deleted: workspaces, public shares, rules and RSS feeds above a limit stay and can still be opened and edited, and you can create new ones once you are below the limit again. Snapshots of the history of open tabs older than 30 days stay stored and are shown again with Pro. The technical caps in section 8 apply on every plan; only the cap on the history of open tabs deletes older snapshots.

Prices: with a billing country in the EU, all prices are final prices in euros; no further taxes or fees are added for you. FluxonLab is a small business exempt from VAT under Austrian law (section 6(1)(27) UStG). For supplies taxable in Austria we therefore charge no VAT, and invoices show no VAT. For purchases through Link (billing country outside the EU) the price may appear in your local currency at checkout; Link calculates any taxes due there under the rules of your country and shows them at checkout.

Pro is a subscription paid monthly or yearly in advance through Stripe.

Monthly subscription: it runs for an indefinite period, is billed every month in advance and can be cancelled at any time with effect from the end of the current billing month.

Yearly subscription: the first term is one year. Unless cancelled by the end of that term, the subscription renews for an indefinite period and is billed in advance for a further year each time. You can cancel the renewed subscription at any time with one month's notice, in the settings under “Billing”, on the page Cancel contracts here or by writing to support@nisaba.site. The subscription then ends one month after we receive the cancellation, or at the end of the paid term if that comes first, and once it has ended we refund the amount already paid for the time after that on a pro-rata basis. This applies to consumers and businesses alike. Before each renewal we send consumers a separate e-mail, at least 14 days before the renewal date, reminding them that the subscription will renew at the stated price unless they cancel before the end of the term.

You can cancel at any time in the settings under “Billing” or without signing in on the page Cancel contracts here, and receive a confirmation by e-mail. This cancellation takes effect at the end of the term you have already paid for; for a yearly subscription that has already renewed, the one-month notice above applies. You keep Pro until then, after which your account switches to Free. Your data stays.

For a purchase through Link (billing country outside the EU) you can also cancel the subscription in your Link account at link.com and ask Link for a refund. Link handles a cancellation or refund request made there under its Sold through Link terms; we do not automatically apply the one-month notice and the pro-rata refund of this section to it. For them to apply, cancel with us, even if you have already cancelled at Link: in the settings under “Billing”, on the page Cancel contracts here or by writing to support@nisaba.site.

If a payment fails, Stripe automatically retries it and notifies you. If it remains unpaid we can end Pro after a reasonable grace period. Your account then switches to Free.

Price changes for a running subscription apply only if you expressly agree to them. We tell you about a planned price change by e-mail at least 30 days before the start of the billing period from which it is to apply. If you do not agree, your subscription continues at the previous price.

Consumers have a statutory right of withdrawal of 14 days. You will find the details, the model withdrawal form and the withdrawal function in your account in the withdrawal notice. For cancellation and refunds see cancellation and refunds.

You keep all rights in your content. You grant us a non-exclusive, worldwide right to store, process and display your content as far as necessary to provide the service, including the AI features you use and the public sharing you enable.

You confirm that you are allowed to save the content and that it does not infringe third-party rights. Nisaba makes copies of web pages for your own use. You are responsible for being allowed to use that content in this way. You can export your data at any time.

Please do not use Nisaba to

• save or distribute unlawful content,
• circumvent limits or security measures,
• create accounts automatically or place excessive load on the service,
• resell the service or give third parties access to your account.

If you import data from other services, follow their terms. If you break these rules we can suspend your account after notice, and without prior notice in the case of serious violations.

By using Nisaba's YouTube feature (connecting a YouTube account through YouTube API Services) you agree to be bound by the YouTube Terms of Service.

Technical caps: to prevent abuse and overload, each account can have at most 1,000,000 bookmarks on every plan, and on Pro at most 100,000 workspaces and as many public shares, and 10,000 each of automation rules and RSS feed subscriptions. Where these terms, our website or the app say “no limit”, these caps apply. These caps only stop new items from being added.

History of open tabs: on every plan, Nisaba keeps the latest 1,000 snapshots of the history of open tabs per account. When a new snapshot is saved while 1,000 are already stored, the oldest one is deleted.

AI features generate suggestions and answers from your content. They can be incomplete or wrong. Please check them before relying on them. Every use of AI consumes credits. Credits have no cash value and cannot be transferred.

You can switch AI off for your account in the settings; all other features remain available. Details are in the AI policy.

If you share a workspace publicly, you are responsible for its content. We do not review content in advance.

You can report infringing or unlawful content to contact@fluxonlab.com; the legal notice explains what a notice should contain. We confirm receipt, review notices promptly and remove or block content if it is illegal or breaks section 8.

We use no automated tools to moderate content; a person reviews every notice and every measure. If we remove or block content or suspend an account, we tell the person concerned about the measure, the facts and reasons it is based on, the relevant legal provision or clause of these terms and the available means of redress (Article 17 DSA). You and the person who sent the notice can object to a decision by e-mail to the same address; a person will then review the decision again. You can go to the ordinary courts in any case.

We keep developing Nisaba and may change, add or discontinue features for a valid reason, for example technical development, security, changes in law or economic reasons. This does not cost you anything extra. If a change affects your access to or use of Nisaba more than slightly, we tell you by e-mail at least 30 days in advance what will change and when, and about your right to end the contract free of charge. You can then end the contract free of charge with immediate effect within 30 days after receiving this information or after the change, whichever is later. We refund fees already paid for the time after that on a pro-rata basis.

If we discontinue Nisaba we give you reasonable notice in advance. Until then you can export your data. We refund fees already paid for the time after discontinuation on a pro-rata basis.

For consumers, the statutory warranty rights for digital services apply unchanged. Throughout the term of the contract we provide the updates needed to keep Nisaba in conformity with the contract (section 7 VGG). Businesses please report defects without delay. We remedy them within a reasonable time.

We are liable without limit for intent and gross negligence, for injury to life, body and health, and under the Product Liability Act. Towards consumers we are otherwise liable as provided by law.

Towards businesses, we are liable for slight negligence only for breach of essential contractual obligations, limited to the foreseeable, typical damage and at most to the fees paid in the last twelve months.

How we process personal data is described in the privacy policy.

You can delete your account in the settings at any time. We can terminate the contract without notice for good cause, for example a serious breach of section 8. We can otherwise terminate a Free account with 30 days' notice. In that case we give you the opportunity to export your data.

We can change these terms for the future if there is a valid reason, such as a change in law or a new feature. We tell you at least 30 days in advance by e-mail or in the app. For running contracts a change applies only if it does not put you at a disadvantage or you expressly agree to it. Your silence does not count as agreement. If you do not agree to a change that puts you at a disadvantage, your contract continues on the previous terms.

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only as far as it does not take away the protection of mandatory provisions of the state where they usually live.

For businesses, the competent court in Vienna has exclusive jurisdiction. For consumers the statutory places of jurisdiction apply.

We are not obliged and have not committed to take part in dispute resolution proceedings before a consumer arbitration body. If we cannot resolve a complaint together with you, we name the competent body on a durable medium (for example by e-mail), for online contracts the Internet Ombudsstelle, and tell you whether we will take part in the proceedings.

If a provision of these terms is invalid, the others remain valid.

Please send questions and complaints to support@nisaba.site or contact@fluxonlab.com.